Knowledge Base

WooCommerce: Getting Started Guide

WooCommerce: Getting Started Guide

Quick Start Guide Step 1: Install the SmokeDrop WooCommerce PluginDownload and Install the app from Download Plugin Step 2: Generate a new WooCommerce API KeyGenerate & connect a API key to for SmokeDrop App. Learn more Step 3: Search For Products on SmokeDropSearch & add products to dropship or wholesale.  Learn more Step 4: Edit Products Before Import (Optional)Change product name, […]

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Getting-Started

Shopify Retailer: Getting Started Guide

Quick Start Guide Step 1: Install the Smoke Drop AppInstall the app from Install App Step 2: Search For Products on SmokeDropSearch & add products to dropship or wholesale.  Learn more Step 3: Edit Products Before Import (Optional)Change product name, MSRP, & tags, before import. Learn more Step 4: Import Products Into Your StoreSet products to active to import & start selling. Learn

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How to Cancel an Order

You can cancel orders in Pending status directly through the app. Here’s how: 1. Navigate to the Orders section.2. Apply the “Pending” filter to display pending orders.3. Locate the order you want to cancel and click on “View Details.”4. Check the item or items you wish to cancel.5. From the “Actions” dropdown menu, select “Cancel

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How to change your password

Instructions for changing your Smoke Drop account password. *Please note that email and password login is only available to users who registered via email. If you joined Smoke Drop by installing our public Shopify app, you do not have a password associate with your account and must login through your Shopify Apps page. To update

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How to cancel your subscription

Instructions for cancelling your Smoke Drop subscription To cancel your subscription, first go to the Account page. Next, select Subscriptions from the sidebar. Select Cancel Plan. Select Cancel Subscription. You’ve successfully cancelled your subscription. *Please note that cancelling your subscription will disable importing dropship products and processing dropship orders. You can still complete wholesale purchases.

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