Help Center

FAQ

App

How does the app work?

Products

How do I import products to my store?

Where do these products ship from?

How do I search for products?

What do the prices in the app mean?

What currency are products listed in?

Where can I find product details?

Orders

How do I pay for orders?

What is the status of my order?

Where can I view tracking numbers?

When will my order ship?

When will my customer receive their order?

How do I choose a faster shipping option?

Shipping

How much is shipping?

Will you ship internationally?

What happens if multiple products are in my order?

Ordering Samples

How do I place a sample/manual order?

Inventory

How do I view inventory count?

Returns

What is your return policy?

Miscellaneous

Geographic Restrictions